> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inworld.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Support
## General Support
Inworld users have full access to:
- Comprehensive documentation
- AI assistant that can answer natural language queries based on documentation
- [Discord](https://discord.gg/inworld) community
For more help, contact support@inworld.ai.
## Product
### What do experimental, preview, and stable mean?
Models and features have one of these release stages:
- **Experimental** - This is an early-stage release and is subject to change. Experimental models and features may not be stable, and are not recommended for production use.
- **Preview** - This is a preview release which may be further refined before Stable release.
- **Stable** - Fully developed, tested, and stable features or models.
## Account Management
### How do I manage my team?
Owners and Admins on **Builder** plan and above can invite team members, assign roles, and manage organization-level access from the [Team page](https://platform.inworld.ai/team) in the Portal. See [Team Management](https://docs.inworld.ai/portal/org-management.md) for role definitions and step-by-step instructions.
### How do I share my workspace?
Workspace sharing is available when the workspace owner is on the **Builder** plan or above. Open the account menu at the bottom of the sidebar. Next to the current workspace, click the gear labeled **Workspace settings** to open **Edit workspace**.
Enter your collaborators' account emails under **Access**, then click **Continue** to save.
### How do I change or reset my password?
If you signed up with an email and password, you can reset your password from the login screen:
1. Go to the [Inworld login page](https://platform.inworld.ai/login) and sign out if you are signed in.
2. Click **Trouble signing in?** below the password field.
3. Enter the email address associated with your account and submit.
4. Open the password reset email from Inworld and follow the link to set a new password.
If you signed in with Google or another single sign-on provider, manage your password through that provider.
### How do I cancel or resume my subscription?
Paid, non-enterprise subscriptions can be cancelled and resumed from the [Billing page](https://platform.inworld.ai/billing). Open **Manage Plan** and use **Cancel Subscription**, or scroll to the **Cancellation** section at the bottom of the page. Cancellation takes effect at the end of the current billing period — you keep access until then, and pending cancellations show a **Resume** action in the same place.
You can also jump straight to the confirmation dialog using these direct links:
- **Cancel:** [https://platform.inworld.ai/billing?action=cancel-subscription](https://platform.inworld.ai/billing?action=cancel-subscription)
- **Resume:** [https://platform.inworld.ai/billing?action=resume-subscription](https://platform.inworld.ai/billing?action=resume-subscription)
These links open the same guarded dialogs as the visible billing controls — nothing is changed without explicit confirmation. If the action is not available for your account, you will see an inline message explaining why. Common cases:
| Situation | Result |
|---|---|
| On-Demand plan | Not eligible — there is nothing to cancel or resume |
| Enterprise plan | Subscription changes are handled by your account team |
| Read-only billing member | Only billing account owners can change subscription status |
| Cancel link, but cancellation already scheduled | Subscription is already scheduled to cancel |
| Resume link, but no cancellation scheduled | Subscription is not scheduled to cancel |
For Enterprise plans, [contact your account team](https://inworld.ai/contact-sales) to make subscription changes.
### How do I delete my account?
Open the account menu at the bottom of the sidebar. Select your name or email to open **Account settings**, then click **Delete account**.
### Referral Program
Refer a friend to Inworld, and when they sign up for a subscription, you both get $10 in credits at the end of the month.
See the [Referral Program Terms](https://inworld.ai/referral-program-terms) for eligibility, credit details, and program rules.