Zero Data Retention is currently available only for Inworld hosted LLM models. Requests routed to third-party model providers are not covered.
What products are configured for Zero Data Retention Mode?
| Product | Type | Eligible for Zero Data Retention? |
|---|---|---|
| Inworld hosted LLM | Prompt / Input messages | Yes |
| Inworld hosted LLM | Model output / Completion | Yes |
| Third-party model providers | Prompt & Output | No |
How Zero Data Retention works
When enabled, all customer prompts sent to Inworld hosted LLMs are processed in memory to generate a response. Once complete, neither the prompt nor the generated output is written to our logging or storage systems. This applies to all content sent for completion, including system prompts and tool interactions.Enterprise-level security
Workspace Configuration
Zero Data Retention is configured at the workspace level, allowing customers with strict data privacy requirements to maintain compliance.
Production Scale
Whether you’re handling protected health information or sensitive financial data, you get the security guarantees needed for production deployment at scale.
FAQs
How does Inworld LLM Zero Data Retention work?
How does Inworld LLM Zero Data Retention work?
LLM Zero Data Retention protects privacy by never writing prompts or model outputs to our logs. It is currently available for Inworld hosted LLM models, and is a workspace-level configuration managed by the Inworld Engineering team.
Which models support Zero Data Retention?
Which models support Zero Data Retention?
Zero Data Retention is currently available only for Inworld hosted LLM models. Requests routed to third-party model providers are not covered.
Can we enable Zero Data Retention for only specific customers?
Can we enable Zero Data Retention for only specific customers?
Yes. Zero Data Retention is configured per workspace. Contact our sales team to enable it for specific workspaces.
How does Zero Data Retention affect debugging?
How does Zero Data Retention affect debugging?
With Zero Data Retention enabled, original prompts and model outputs cannot be retrieved. Debugging and troubleshooting capabilities are limited to non-sensitive metadata only.
Does this affect the output quality?
Does this affect the output quality?
No. The model still receives the full prompt to generate its response. Zero Data Retention applies only at the logging layer: the prompt and output are never written there, so no record of the conversation is saved.